 |
|
|
-
People
Business Analysts are improvement evangelists. Providing internal consulting services
for the executive management team,
throughout the project team, to the end beneficaries and back again.
Business Analysts play a critcal role in shaping and influencing people towards embracing change.
Below are just a few of the habits that talented business analysts possess:
- Interpersonal and group skills
Building rapport, active listening, empathy towards different perspectives; facilitating information, understanding and decision making, whilst managing conflict constructively.
- Interpretation and perception
Observation, filtration and processing of information and data; realisation of facts vs versus assumptions vs unknown; experience and intuition to reduce the likelihood and impact of fate.
- Analytical thinking and problem solving
Conceptual, logical, lateral and creative thinking; identifying alternatives, mitigating risk and planning contingency; sound judgement in making decisions despite obstacles or resistance.
- Communication and negotiation
Employing appropriate verbal, non-verbal, written and diagramatic skills effectively to engage and convey ideas with cross-functional people, to achieve collaboration and cooperation.
- Domain and technical expertise
Demonstrating savvy of practices, trends and standards within the business, industry and domain to ensure fulfillment of fit-for-purpose solution delivery to business opportunties.
About 20% of a Business Analysts success is due to technical know-how; about 80% is due to the softer-side-of-life:
to human engineering, to behaviour and the ability to lead people.
Services
|
|
|
BA Model |
|
Analysis of the required skills, development of the people competency model, performance management system including the key result areas and metrics. |
|
|
|
BA Quotient |
|
BA Quotient examines knowledge of standard business analysis and change standards and practices to determine key strengths and improvement areas. |
|
|
|
BA Growth |
|
Set the improvement goals and formulate a practical plan based on the competency assessment, budget, timescale for improvement and the person involved. |
|
|
|
BA Bite |
|
Practical exercises and topical activities designed to impart the knowledge and skills required for the processes, deliverables, methodologies, behaviours and attributes. |
|
|
|
BA Team |
|
Group activities to enhance capability by promoting relevant skills and behaviours, increasing motivatation and encouraging people to build rapport. |
|
|
|
