Business Analysis Essentials
This certificate is concerned with some of the essential skills of business analysis.
Its focus is on using a holistic approach to the investigation and improvement of business
situations to deliver effective business change.
- Strategic analysis in context
- Identifying the business domain; internal and external environment analysis; SWOT analysis; Critical Success Factors
- Project discipline for business analysis
- Terms of reference/project initiation; business and project objectives; deliverables from business analysis studies
- Understand the situation/issues
- Stakeholder analysis; overview of investigative techniques; representation of the business situation
- Business perspectives
- Identifying different perspectives; defining business perspectives; identifying and resolving conflicts
- Analyse and model business activities
- Identifying activities and dependencies; building a business activity model; business events/activity triggers; business rules/constraints
- Identifying potential solutions
- Gap analysis; defining a new business model (the processes, people and organisation); identifying IS/IT requirements
- Making the business case
- Identifying options for business change; identifying costs and benefits; identifying impacts; principles of risk analysis and management
- Accepting the business case
- Testing the system for user acceptance; managing the implementation of change
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Outline.pdf (28kb)