Benefits Management & Business Acceptance
This certificate is concerned with the delivery of successful software solutions.
Its focus is on the business acceptance and successful delivery of a software solution,
with a rigorous approach to benefits measurement.
- Defining the business benefits
- Drivers for business change; business change options; ensuring strategic fit; the value chain and value propositions; benefit categories
- Planning for benefits management
- Identifying benefit owners; role and responsibilities of the senior business owner; delivery plan; stakeholders in benefits management
- Testing for business acceptance
- Objectives of acceptance testing; testing principles; roles and responsibilities; the fundamental test process; test preparation
- Test design techniques
- Test conditions; models to design tests and establish coverage; test cases from selected models; test procedure specification
- Test planning, managing & confirmation
- Test progress monitoring and control (test progress monitoring, test reporting, test control); incident management; confirmation testing
- Reviewing the business case
- Review gateways; assessing the impact of changes; revising the business case; reassessing the benefits
- Implementing the business change
- Planning the implementation; implementation strategies; contingency planning; managing stakeholders; developing the required skills
- Benefits delivery
- Embedding the business changes; confirming delivery of the benefits plan; assessing the potential; signing-off the business case
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Outline.pdf (28kb)